Global Exotic Foods
Email: info@globalexoticfoods.com
Website: globalexoticfoods.com

1. Introduction

These Terms & Conditions (“Terms”) govern the use of the Global Exotic Foods website and all business transactions conducted with Global Exotic Foods (“Company,” “we,” “our,” or “us”).

By accessing our website, requesting catalogs, placing orders, or engaging in business with us, you agree to these Terms.

If you do not agree with these Terms, you should not use our services.

2. Business Nature

Global Exotic Foods operates as a wholesale distributor of beverages, snacks, frozen desserts, and related products.
Our services are intended for business customers only, including:

• Retail stores

• Distributors

• Wholesalers

• Importers

• Restaurants and food-service operators

We do not guarantee retail sales or direct-to-consumer services.

3. Product Information

• All product listings, catalogs, and quotations are for informational purposes only.

• Product availability may change without notice.

• Packaging, labeling, and product specifications may vary depending on the manufacturer and region.

We reserve the right to:

• Substitute equivalent products

• Adjust product offerings

• Refuse supply where necessary

4. Orders and Acceptance

• All orders are subject to acceptance by the Company.

• An order is considered confirmed only after:

  • Written confirmation, and

  • Agreement on pricing, quantities, and shipping terms.

We reserve the right to:

• Reject or cancel orders

• Adjust quantities based on stock availability

• Request additional verification before processing orders

5. Pricing and Payment

a) Pricing

• All prices are quoted in the currency specified in the invoice or quotation.

• Prices may change without prior notice.

• Shipping, customs duties, and taxes are not included unless stated.

b) Payment Terms

• Payment terms will be specified in the invoice or agreement.

• Orders may require:

  • Full prepayment, or

  • Agreed deposit before shipment.

Failure to complete payment may result in:

• Order cancellation

• Delayed shipment

• Additional fees

6. Shipping and Delivery

• Delivery timelines are estimates and not guaranteed.

• The Company is not responsible for delays caused by:

  • Customs clearance

  • Shipping carriers

  • Weather conditions

  • Port congestion

  • Government regulations

Risk of loss transfers to the buyer according to the agreed Incoterms.

7. Export and Compliance

The buyer is responsible for:

• Ensuring products comply with local import laws

• Obtaining necessary permits or licenses

• Paying customs duties, taxes, or inspection fees

The Company is not liable for:

• Seizures

• Import refusals

• Regulatory issues in the destination country

8. Returns and Claims

a) Damaged or Incorrect Goods

• Claims must be submitted within 48 hours of delivery.

• Claims must include:

  • Photos of the damage

  • Description of the issue

  • Delivery documentation

b) Non-Returnable Goods

Due to the nature of food and frozen products:

• All sales are generally final.

• Returns are only accepted if:

  • Products were damaged in transit, or

  • Incorrect items were shipped.

9. Storage and Handling

The buyer is responsible for:

• Proper storage conditions upon receipt

• Maintaining required temperatures for frozen products

• Handling products according to manufacturer guidelines

The Company is not responsible for damage caused by improper storage after delivery.

10. Limitation of Liability

To the fullest extent permitted by law:

• The Company shall not be liable for indirect, incidental, or consequential damages.

• Our total liability shall not exceed the value of the goods supplied.

This includes, but is not limited to:

• Loss of profits

• Business interruption

• Product misuse

• Delayed deliveries

11. Intellectual Property

All content on this website, including:

• Logos

• Text

• Images

• Catalogs

• Branding

is the property of Global Exotic Foods and may not be copied, reproduced, or used without written permission.

12. Confidentiality

Any pricing, catalogs, or business information provided to clients:

• Is confidential

• Must not be shared with third parties

• Must not be published online without permission

13. Force Majeure

The Company is not liable for failure or delay in performance caused by events beyond our control, including:

• Natural disasters

• War or civil unrest

• Government restrictions

• Strikes

• Transportation disruptions

• Supplier shortages

14. Termination of Service

We reserve the right to:

• Refuse service to any customer

• Cancel orders

• Terminate business relationships

If:

• Fraud is suspected

• Terms are violated

• Payment obligations are not met

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of:

Florida, United States

Any disputes shall be resolved in the appropriate courts of that jurisdiction.

16. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with the updated effective date.

Continued use of our services constitutes acceptance of the revised Terms.

17. Contact Information

For any questions regarding these Terms & Conditions:

Global Exotic Foods
Email: info@globalexoticfoods.com